TetraCoin Guide for Law Enforcement

Since its inception, TetraCoin has worked closely with law enforcement to support investigation, interdiction and prevention of financial crime. This guide explains how TetraCoin products and services work, its legal entities, as well as how to most effectively make requests for information.

Users of TetraCoin’s self-custodied wallet face TetraCoin Luxembourg S.A., a Luxembourg company whose primary business is the publication of open source downloadable wallet software. Users of TetraCoin’s The PIT. Exchange, institutional custody, and over-the-counter trading services face TetraCoin Access UK LTD, a UK company whose primary business is the custody and exchange of virtual currencies. Users of Swap face both entities.

TetraCoin Luxembourg S.A. and the Self-custodied Wallet

Users of the self-custodied software wallet do not make transaction requests to TetraCoin Luxembourg. Instead, they transact themselves, directly with the appropriate virtual currency network.

Unlike virtual currency exchanges, TetraCoin Luxembourg does not act as a financial intermediary or a custodian. TetraCoin Luxembourg is not a custodial entity and never accepts, holds or transmits its users’ virtual currency. TetraCoin Luxembourg users can store and spend the same virtual currencies, in as many other industry-standard software wallets as they like at the same time as they are stored using a TetraCoin wallet. Thus, it is helpful to think of the self-custodied wallet software not as a vault or bank account, but as user interface software for interacting directly with virtual currency networks.

TetraCoin Luxembourg cannot: spend virtual currency on a user’s behalf (or against the user’s wishes); TetraCoin Luxembourg can freeze or can set a minimum amount for withdrawal of funds on law enforcement’s behalf or if money laundering is suspected.

Generally speaking, TetraCoin Luxembourg does not know its self-custodied wallet users’ information such as::

  • Wallet balances

  • Transaction history

  • Explorer pages visited

  • Legal names

  • Mailing addresses

  • Social security or national ID numbers

TetraCoin Access UK and Financial Services

Customers of TetraCoin Access make transaction requests to TetraCoin Access for services like Swap and over-the-counter trading. For these products, Users purchase from and sell to TetraCoin Access virtual currency on a principal basis. Like the self-custodied wallet provided by TetraCoin Luxembourg, these services are noncustodial: Via these services, TetraCoin Access never takes custody of virtual currency or government currency owned by its customers. TetraCoin does, however, act as a financial counterparty inasmuch as it buys and sells from its customers.

TetraCoin Access also operates The PIT Exchange, a custodial exchange featuring a matching engine. This is a custodial product. Users of The PIT Exchange send virtual currency and government currency to addresses and bank accounts controlled by TetraCoin Access, which holds that currency until it is withdrawn.

TetraCoin Access is a registered Money Services Business in the United States. As such, it collects and records customer information consistent with the risk-based approach required by, e.g., the United States Bank Secrecy Act.

Frequently Asked Questions

Does TetraCoin respond to law enforcement information requests?

Yes. TetraCoin will respond to valid law enforcement agency information requests. See below for instructions. Note that the most helpful piece of information you can provide is a wallet identifier (e.g. 2td3t671-c54d-ds32-456t-65ftya3b24dd) or PIT Exchange account details. Other data points, like a bitcoin address (e.g. 14eK8q8GXubF2Y9yegRyfpkVm63AsFcefb) or a transaction number (e.g. c1a3cec06316fb13bd0198afc8b15e6edc5123fc5d15383446cc9f3b43ca0734) are significantly less likely to return helpful information.

I can see, using TetraCoin’s Block Explorer, that a transaction took place on the Bitcoin (or some other) TetraCoin. Does this mean that TetraCoin’s products or services were responsible for the transaction?

No. Our Block Explorer displays information from public network ledgers. TetraCoin publishes all its transactions on these public ledgers, but it is only one of thousands of other software products and services doing so

I have a bitcoin address or transaction hash. Can TetraCoin correlate this informationwith any personally-identifying user information?

If the user simply downloaded and used TetraCoin’s self-custodied wallet, no. However, if the address or hash was used in a Swap or The PIT Exchange transaction, then TetraCoin Access can correlate it to the user’s profile. Swap transactions are noncustodial. Thus a customer’s executing a Swap transaction does not link the customer in TetraCoin’s records to other transactions made in the self-custodied wallet.

I have the name, address, telephone number, or other personally-identifying information of an individual. Can TetraCoin correlate this information with other personallyidentifying information?

As in the answer above: If the individual is only a self-custodied wallet user, TetraCoin Luxembourg is unlikely to have such information. If the individual is a customer of Swap or The PIT Exchange, TetraCoin Access can correlate the information with a user profile.

I have the private key or backup phrase associated with a bitcoin address. What information can TetraCoin correlate to these data points?

None. TetraCoin does not know private keys or backup phrases associated with any user wallets

I have a wallet identifier. Can TetraCoin freeze or deliver virtual currency from thatwallet?

No, TetraCoin cannot access user’s wallets. TetraCoin can, however, deliver certain industry-standard log information associated with the wallet including creation date, login time, device ID, operating system, associated email address or telephone numbers (if used for 2-factor ID), together with any encrypted wallet file backed up using TetraCoin’s servers.

If you seek information from TetraCoin Luxembourg:

United Kingdom: Send either a valid order of an English court or fully-executed Data Protection Act request to [email protected], together with a copy of your agency-issued identification. TetraCoin will confirm the authenticity of your request and respond via electronic mail.

Rest of World: TetraCoin will respond to the valid order of a Luxembourg court. A Mutual Legal Assistance Treaty request or letters rogatory may be required.

If you seek information from TetraCoin Access:

United States: Send to (i) a valid subpoena issued in connection with an official criminal investigation for the disclosure of basic subscriber records [email protected], (defined in 18 U.S.C. § 2703(c)(2)); (ii) a valid court order; or (iii) a search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures upon a showing of probable cause for the disclosure, if any.

United Kingdom: Send either a valid order of an English court or fully-executed Data Protection Act request to [email protected], together with a copy of your agency-issued identification. TetraCoin will confirm the authenticity of your request and respond via electronic mail.

Rest of World: TetraCoin will respond to the valid order of a Luxembourg court. A Mutual Legal Assistance Treaty request or letters rogatory may be required.

If your request involves imminent risk of death or serious bodily harm:

If you are a law enforcement agent requesting information from TetraCoin that is likely to prevent death or serious bodily harm, you may contact us on an expedited basis. Together with the appropriate documents listed above, send an email to [email protected] with "IMMINENT RISK" in the title. In the body of the email, include a brief attestation describing the imminent risk, and TetraCoin will endeavor to respond on an expedited basis.